Please click on the category below to find a comprehensive related FAQ. For any unanswered questions, we’d love to hear from you and we’ll do our best to give you an answer.
Hair Cuts, when to cut, or not
1. Why do some hairdressers’ want to trim my hair when I’m trying to grow it?
As your hair gets longer it tends to look very wispy and thin at the ends, so trimming it will make it appear thicker and look healthier, and isn’t that a good thing?
At Scamps we will advise you what we believe is best, but in the end, YOU, the client, makes the decision to trim, OR not to trim, but don’t forget to regularly trim any split ends you might have, to avoid breakage.
2. I have been trying to grow my hair for ages but it seems to have come to a standstill, why is that?
The average growth cycle of each hair is five to six years. Four to five years of growth and then approximately one year of resting period, after that, normal shedding of each hair occurs. Please be aware that not all the hairs on your head are growing at the same cycle time. Some may be resting whilst others may be in their falling or growing cycle, and that’s why you’ll still notice a re-growth if you have your hair coloured. In your case a lot of your hair may be in its natural resting period, so don’t worry, because sometimes too much stress can actually contribute to slow growth, and or, hair loss. Also if you are not having your split ends removed, it can snap off at the split and then look like the hair is not growing at all.
3. My hair is very thin and I’m fed up with my flat hairstyle. Will regular cutting make it grow thicker?
Firstly you don’t have to suffer from flat hair anymore, but to answer your question, sorry, but cutting your hair won’t make it grow any thicker.
BUT WAIT, it’s not all bad news, THERE’S MORE!
The hair grows from a follicle, (the hair root) and the amount of follicles you have on your scalp, determine how thick or thin your hair will be, and nothing you can do (apart from hair replacement surgery) will give you more follicles than you were born with. Many people suffer from thin hair but that doesn’t mean your hair can’t look great. At Scamps we would suggest a shorter style that will give the appearance of more volume and texture and by using one of the many excellent volumising products on the market, you will be amazed at how fabulous your new style will look. With the right advice, the right tools and appropriate products, you can say goodbye to your old flat look. An interesting alternative for you could be our innovative ‘root perm’ service which could be just what you need to fix your flat hair permanently. For more information about this service see our FAQ section on Curl.
4. Why do some hairdressers always cut my hair shorter than I tell them to do?
At Scamps Hair Studio, to guarantee you get what you want, we always fully consult with clients before any service is done to make sure we’re all on the same page. If retaining your hair length is important to you, then it must be more about ‘how much hair we leave on, rather than how much we cut off’ If your hairdresser doesn’t listen to your needs, then change to one who does.
At Scamps ‘we listen’.
For free advice and innovative style ideas come see us at Scamps Hair Studio, Morphett Vale and Aberfoyle Park. CALL NOW!
We always strive to give you the right style for your lifestyle
Hair Colour ‘facts and fiction’
NB: Our hairstylists only use and recommmend Wella professional hair colour, semi permanent and permanent.
1. I coloured my own hair a little bit lighter and the product I bought from the supermarket said it was a semi-permanent colour. A hairdresser has told me that the colour I used was in fact, a tint. How come?
Any colour that lightens the hair has to contain a lightening agent, like peroxide. A semi-permanent colour WILL NOT lighten your hair, so it had to be a tint/permanent colour. Any colour that you buy in a box that requires you to mix two things together is usually a permanent tint and therefore you will get a regrowth that will need retouching as it grows out. Beware the supermarket box!
Why not compare Scamps Hair Studio (in salon service) prices with boxed ‘do it yourself’ colours, you may be pleasantly surprised.
As an added bonus you won’t have to clean up the bathroom and dirty towels yourself!
At Scamps WE DO ALL THE MESSY STUFF FOR YOU!
2. Sometimes, when money is a bit tight, I colour my hair at home, but the colour seems to be going darker and darker and I’m embarrassed to go and ask a hairdresser to fix it. I haven’t changed the colour I use, so why is it a lot darker than when I started?
Unfortunately it is very difficult to touch up THE ROOT AREA ONLY when you are applying colour yourself. If you overlap the colour application it automatically goes darker, because, ‘colour on colour, darkens’. You may have also noticed what we call ‘banding’. This is when you get darker patches of colour on the mid lengths, (not a good look) and it is caused by overlapping the root application onto the previously coloured hair. This banding should only be corrected at a reputable salon because it involves removing the old colour in preparation for a colour correction service.
At Scamps we don’t embarrass clients who have ‘had a go’ themselves. You won’t be the first client who has had a disaster and you certainly won’t be the last, so don’t stress about it. By the way, If you saw what even some hairdessers’ do to their own hair you shouldn’t be embarrassed at all. WE SPECIALISE IN COLOUR CORRECTION.
3. When I have my roots touched up, why won’t some hairdressers take the colour through my ends? I pay extra for a semi colour, but why can’t they just use what is left in the bowl?
At Scamps, when we do a re-touch colour service we prefer NEVER to use the leftover colour in the bowl because everyone wants shiny, glossy, healthy hair, and by using the same tint (which still contains the ammonia and stronger peroxide) your hair would become very dull, dry, and brittle after a few applications. It will also end up being darker than your desired colour. By using a matching semi-colour on the ends, we guarantee your hair will look as healthy and shiny as it was before you started having your hair coloured.
At Scamps Hair Studio we only use high quality professional products to ensure we always deliver the fabulous colour you deserve.
WE CAN SAVE YOU MONEY ON YOUR COLOUR SERVICES!
At Scamps we offer our clients partial services, which means that we encourage clients to have a mini ‘camouflage colour’ service in between their usual full colour service. This consists of only colouring what is actually visible, e.g. the hairline and parting area. This greatly reduces the cost for you, but at the same time your colour looks good all the time without that big ugly regrowth showing.
Why pay for a full colour service if you don’t need it?
4. Now I’m getting older I feel my colour is too dark for me and I want to change my tint to a lighter colour. Do I need to have my old colour stripped out?
The big question is how dark is too dark?
If your hair is very dark and you want it quite a lot lighter, then stripping (which is another word for bleaching) may be the only option because applying a lighter tint won’t work, without removing the old darker colour first. Stripping or colour removal can (if not done correctly) be quite damaging, so you will have to seek good professional advice before you proceed with this option BUT THE UP SIDE OF STRIPPING IS, after the dark colour is removed/lightened, we can re-colour your hair to the desired shade on the same day. An absolute must with this option, is to have a high quality treatment service to replace as much protein (for strength) and moisture (for gloss and shine) that would have been removed during the colour correction process.
At Scamps we would assess the condition of your hair before proceeding with any of the colour correction options available
If your existing colour is only a little bit too dark, then we could choose to use a shade lighter on the REGROWTH AREA ONLY, however, your mid lengths and ends colour will still appear slightly darker for a time, but gradually when the ends fade it will match up a lot better. Please be aware that we wouldn’t use the new lighter colour to try to match the ends colour, because remember ‘colour on colour darkens’ and even though it’s a lighter shade, when used over the top of another existing colour, it will still go darker.
OPTION 3 (Your ideal choice)
Unless your hair is very dark and you want it a lot lighter we would highly recommend option two, BUT ADD AN EXCITING TWIST.
We would still use the slightly lighter tint (applied to the regrowth area only) AND, then we would add some foil hi-lights to the rest of the head. This will avoid the difference in colour being apparent whilst the existing ends colour fades a little lighter and would also add a lot more ‘oomph’ to your new look. By adding the foils it will make the whole colour appear a lot lighter, and therefore softening the overall result. As your hair grows, we would continue with the lighter colour on the root area only, and if you wanted to refresh your hi-lights as well, we would use the partial services option, because you wouldn’t have to do the full foil service again. This option allows you to keep your colour looking fresh and fabulous all the time, without breaking the bank! Ask us about our ‘Balayage’ colour technique which would also be perfect for this situation.
At Scamps Hair studio we don’t colour all of your hair if it doesn’t really need it. SAVE TIME AND MONEY!
5. I had my hair coloured at another salon and I am not happy with the results. What should I do?
Firstly advise the salon immediately of your dissatisfaction, and check what their guarantee policy is. If the work carried out was not of an acceptable professional standard, or you didn’t get what you asked for, then you have an absolute right to complain and expect some prompt action to immediately put it right. Most reputable salons should have a strong guarantee of quality and satisfaction.
At Scamps we absolutely guarantee: In the unlikely event that you are not completely happy or we don’t deliver what we promise WE’LL PROMPTLY DO IT AGAIN, FOR FREE! (No questions asked)
THE TRUTH ABOUT HAIR COLOURING
We often have clients come into the salon seeking help with a colour problem. Monday is the big colour correction day in most salons. Why Monday, you ask? Because weekends are the most popular time for people to have a go at ‘do it yourself hair colouring’ at home, sometimes with disastrous results. But never be embarrassed to fess up. You won’t be the first, and you certainly won’t be the last to have a go, and trust me, even professional hairdressers sometimes get it wrong too. So if you have had a do it yourself colour disaster, or, you just don’t like the result, don’t be afraid to come in and see us, we are always happy to help, and we won’t judge you harshly either, because we’ve all been there!
If however, the colour work has been done at a salon, do yourself a favour AND GO BACK! Colour services are usually the most expensive services you will have, so if you have spent your hard earned money, and got a less than satisfactory result, show them what is wrong and give them the opportunity to put it right FOR FREE! Believe me, if the salon is worth their salt, they should want to know why you’re unhappy, and then do their best to fix it.
At Scamps we would rather face a problem ‘up front’ than have an unhappy client. If a salon doesn’t offer you an iron clad guarantee, and they don’t value you as a client, then take your business to one that does. Sometimes even the best salons make mistakes (usually caused by a breakdown in communication) at Scamps, if you have a problem, we WILL fix it!
WHEN A CHANGE OF HEART/MIND AFFECTS THE WAY YOU FEEL ABOUT YOUR NEW HAIRSTYLE OR COLOUR.
Unfortunately sometimes we can miss the mark a bit when we decide on a new look/colour. Your hair stylist may have even tried to talk you out of what you asked for. (Usually there is a pretty good reason why they would try). When you leave the salon happy with your chosen new style/colour, everything is rosy, UNTIL, someone, a husband, a boyfriend, a girlfriend, your kids, etc says something like ‘what have you done to your hair!’, then your heart sinks. You are now thinking, ‘the hairdresser gave me what I asked for, but maybe it wasn’t such a good idea’. Isn’t hindsight a wonderful thing!
DON’T BE AFRAID, help is as near as your phone. Even though they may have given you what you asked for, if you get negative remarks you can still go back to the salon and complain, OR CAN YOU? Sadly, sometimes poor choices are made and it isn’t always fair to blame the hairdresser or the salon, but that doesn’t mean they shouldn’t try to help. Obviously if they have performed the service in good faith, it would be unreasonable to expect a re-do at no charge whatsoever, but most reputable salons will go out of their way to make you happy at a minimum cost to you. It’s called PR, and don’t worry it’s not a hanging offence to change your mind.
At Scamps Hair Studio we are committed to good Public Relations!
But if on the other hand the service provided was not as promised, then you have every right to expect a re-do AT NO CHARGE!
6. When I have my foils done, I hate it when it starts to grow out and I have an obvious ‘tide mark’ right in the front at the roots. How can I avoid this?
At Scamps to avoid this problem, we would leave a very fine section out (what we call, a ‘veil’) across the parting area in the front and place slightly heavier foils directly underneath it. This method leaves a small wispy amount of the un-highlighted hair out (over the top of the foiled area) so that when your hair grows the regrowth is far less obvious, because the colour showing is the same as your overall hair colour, not the hi-lighted colour. It works a treat!
7. I used to have my hair coloured all the time, but have become allergic to tints. I look and feel much older now, so what can I do to cover my greys?
Some people can have a colour service for years and years with no negative reaction, but sometimes, without warning, they get a severe allergic reaction and must discontinue their colour service. Of course if you have some grey hair it’s even more frustrating because, for some reason or other, men seem to look distinguished with some grey, but for most of us girls, we just look older than we want to.
If you’re feeling a bit like the ‘old grey mare’ (and I’ve been there myself) read on about how to get a new and improved YOU.
It’s all very well to talk about natural ‘Hennas’ and the like, but they don’t cover grey hair. So the perfect alternative is to have lots of heavy foils using a tint to get the coverage you want. At Scamps we would suggest mixing it up with a couple of complementing colours (two to three shades difference) to add some extra interest. They can be a mixture of hi-lights and some low lights to add some depth. The beauty of using foils is that no product comes into direct contact with the skin, so therefore, NO REACTION, you still get the ‘Wow Factor’ and your unwanted greys are camouflaged too, PROBLEM SOLVED!
At Scamps Hair Studio we care about how you feel about your hair.
It is also important to remember that allergic reactions can disappear as quickly as they came, so it may be worth your while to occasionally ask your stylist to do a patch test to confirm your allergy status. If no redness or itchiness occurs within 48 hours, you’re good to go, and it should be safe to use your regular colour again.
PLEASE NOTE: If you have ever had an allergic reaction to colour you must get a patch/skin test EVERY TIME, before you have any ‘on scalp’ colour applications in the future.
It is vital that you tell the hairdresser about any previous allergic reactions to chemical services you may have had.
8. I have my hair bleached regularly, and after a while my ends often go very brassy looking, particularly in summer. What can I do to avoid this?
When you have your hair bleached it removes all the natural brown pigment and leaves you with a warm undertone. Sometimes the hair can look a bit gold, or even orange. In summer because of the extra exposure to UV light, the ends will often appear to be brassier at that time of year. I am assuming you have a toner after your bleach, and this should be done with a semi-colour which usually lasts longer than a tint on bleached hair and of course does a lot less damage. The problem with bleached hair is that it is usually very porous, and the colour (toner) doesn’t hold as well.
To solve your problem you could have your toner done more often, or you could purchase a semi-colour from the salon to do it yourself at home. Make sure you get professional salon advice before you even think about buying a home colour, because you don’t want to end up with a tint, (instead of a semi) that will be far too damaging to your already fragile beached hair.
THE IDEAL SOLUTION
At Scamps we would recommend you to use one of the really great coloured shampoos on the market. If your hair is brassy looking (gold) you will need a silver/purple shampoo to tone down and neutralise the excessive gold colour. If you use a coloured shampoo I suggest you also buy a leave-in conditioner to avoid rinsing out too much of the colour residue from the shampoo you have just done. There are also several silver/purple conditioners you can use too, to finish off, if you prefer to rinse your conditioner out.
PLEASE NOTE: There are also many other various coloured shampoos just right for brunettes and redheads, to brighten up your faded ends.
At Scamps Hair Studio we use and recommend SP, Bio-Touch and PPS coloured shampoos.
9. I have a colour regularly and straighten my unruly hair every day. I love my colour and I use the good shampoo and conditioner the hairdresser recommended, but my colour still fades too quickly. Why is that happening?
I think the secret lies in your statement re, you straighten your hair every day. You say you use the shampoo and conditioner recommended to you but you don’t mention any styling products. Most importantly I am talking about heat protection products that MUST BE USED before straightening your hair with irons. If you don’t use a HEAT PROTECTION PRODUCT (the name says it all) you are virtually cooking your hair every time you use them.
Colour will only last well, with minimum fading, if your hair is in good condition. If it becomes damaged by too many chemical services or heat stress, (cooking it) the colour won’t hold as well, and every time you shampoo a bit more of that great colour you just had done, washes down the sink. If you use a heat protection product EVERY TIME, then the hair will remain healthy, and we’ll guarantee your colour won’t fade so fast.
Our hairdressing salons at Aberfoyle Park and Morphett Vale both stock several leading professional brands of specific heat protection products, so next time you visit, ask your stylist about the products that would be just right for you. We also stock several leading brands (including the famous GHD) of straightening irons and we have mini travel irons too. Check us out!
10. I have my hair coloured regularly and I’m trying to reduce the cost. The hairdresser always recommends doing a treatment after, but is that absolutely necessary.
If you need to economise on your colour service I would suggest you try our ‘partial services’ which are guaranteed to save you heaps!
DO NOT economise on your ‘after colour’ treatment!
LET ME EXPLAIN THE REASON WHY
I don’t want to bore you with technical jargon, so I’ll keep it to a minimum. When you have a tint or hi-lights it is necessary to break down the structure of the outside layer of the hair (the cuticle layer) so the colour can penetrate. After the process time is up we must remove the product at the basin.
Now here is where it gets interesting.
The normal cuticle layer is clear so it allows the colour underneath to show through. This layer looks like a lot of tightly packed fish scales all overlapping each other. On healthy hair this layer lies down nice and flat and smooth, BUT, when we want to change your hair colour we have to rough it up a bit (open up that fish scale layer) to get the colour to go in.
Herein lies the problem (and the solution).
If we don’t use a specific ‘colour saver’ treatment after we take the colour off, the normally smooth flat outside layer (the fish scales again) remains open and roughed up. If we don’t ‘close it down’ using the treatment to lock in the colour and make it smooth and tight again, then your lovely new colour will simply wash away a bit more, every time you shampoo. You can now see why this is false economy, so stick with the treatment!
At Scamps we always, always, recommend a ‘colour saver’ treatment, because it saves you money in the long run, so maybe we should call it ‘money saver treatment’ (Ha, ha, only joking, but I’m sure you get my meaning)
11. My hair is nice and shiny and healthy. I recently had my hair foiled at a salon, but it didn’t take. The hairdresser blamed the popular supermarket brand shampoo and conditioner I was using. Is that true?
Very possibly it is.
Let me explain why. When you have your hair coloured the product needs to penetrate into the second layer known as the cortex. (Sorry about the techno speak) but if you have been using a shampoo, conditioner, or styling product that contains SILICONE, it can coat the hair, (much like a veneer on timber) and sometimes it can be almost impossible to break it down, so therefore your colour won’t ‘take’ Many products, including exclusive salon only products, contain silicone.
GOOD SILICONE VERSUS BAD SILICONE
In the hairdressing industry we talk about ‘good silicone’ and ‘bad silicone’ The only difference is the quality and price a manufacturer would pay for the silicone which is added to their product to give your hair a lovely shine. With continued use the cheaper ‘bad silicones’ tend to build up significantly on the hair and whilst it will make your hair appear very shiny and healthy, all it is really doing is creating a hard clear shiny (veneer) coating on the hair. Reputable salons only use and sell products that contain ‘good silicone’.
Many moons ago (when manufacturers first started adding silicone to their products) we also had this happen to a few of our colour clients. We had spent ages doing the foils only to find when we took the colour off, nothing had happened. Very frustrating for the client and very costly for us because obviously we couldn’t charge the client for the product, or our time, when the results were absolutely ZERO!
To overcome this problem, now we always ensure a full product history is obtained before we undertake any chemical service. If we discover a client has been using a high ‘bad’ silicone-based product at home, we take the appropriate action to remove the excess build up from the hair before we proceed with the service. If you go to a hairdressing salon and they seem to be asking too many questions, you may be tempted to think ‘what are they trying to sell me’ Please don’t be concerned, because they are just trying to avoid expensive re-do’s because the colour hasn’t turned out as expected, and ‘prevention is better than cure’
RESULT: With good communication, you won’t be disappointed.
Our salons at Aberfoyle Park and Morphett Vale stock a wide range of high quality (with and without the ‘good silicone’) products to ensure you get the shiny healthy hair you want.
PS – Always ensure you buy a good quality shampoo and conditioner especially designed for ‘coloured hair ‘because if it is too high in detergent content it could strip your expensive colour out and cost you more money in the long run.
PPS – The SP (System Professional) shampoos and conditoners for ‘coloured hair’ also have different products for fine, medium and course hair so you’re sure to find the one that’s just right for you. Our stylists are all fully trained in the SP specialty range of products.
If you have any other hair colouring colour issues that are not covered here, send us an email at email@example.com and we’ll do our best to help you.
Natural curly hair, permanent wave and straightening services
1. I have naturally curly hair and sometimes I do like to wear it curly. When I do it myself, I can never get it to look like the hairdresser does. What am I doing wrong?
I would suspect you are probably not using the right equipment or drying technique and may have inappropriate styling products. There are several excellent products on the market specifically designed for naturally curly hair that will enhance the curl and make it look more bouncy (more defined curl) and add shine to your finished hairstyle.
At Scamps Hair Studio we would give you a FREE styling lesson and recommend the right products to achieve the same results that we do.
2. I have naturally curly hair (which I hate) and I use my straightening irons every day to make it look good. My hair is very thick and it takes me ages to dry and then straighten it. Any suggestions?
Firstly, buy yourself a professional salon blow dryer, preferably an “Ionic’ one. This will greatly reduce the drying time.
Secondly, buy yourself a good brand straightening iron. This will also reduce straightening time and do a lot less damage to your hair than using cheap irons that can overheat and will often have inferior plates which don’t protect the hair from heat stress.
REMEMBER to always use a heat protection product too.
To save time when doing the initial drying with the blow dryer, it is not necessary to use any brushes. If you use a specialised straightening product and apply it prior to ‘blast drying’ then the job is half done. You will be amazed how straight your hair can look (even before you use the irons) if you use the right products. SAVE TIME, MONEY AND ENERGY!
We also stock several professional brands of dryers, irons, and specific products that will do exactly what you want.
At Scamps Hair Studio (before you leave the salon) we’d give you a FREE styling lesson, and free advice about the right products to use to get your smooth shiny look, just like the hair stylist does.
Consider having a straightening OR smoothing service.
NON-CHEMICAL ‘KERATIN’ smoothing service
This is the latest method sweeping the globe. You may have seen it on TV or ‘Youtube’ This is a non-chemical service which is guaranteed to make your hair look and feel smoother, straighter, softer, more manageable and add a fantastic shine. Unlike chemical straightening this is not a permanent service, in as much as your hair will gradually return to its original shape after approx 3 months. The smoothing/straightening effect is achieved by adding a specialised Keratin protein and then drying it into the hair in its newly formed straighter shape. Over the next few months as the amount of added Keratin in your hair reduces and eventually disappears, your hair will gradually return to its pervious curly, wavy, fluffy etc shape. To maximise the lifetime of your new shiny, sexy, sleeker look, it is vital that you use the recommended specially formulated high keratin/protein based shampoo and conditioner at home, in between each smoothing service.
The added advantage of this new method is that you won’t ever see an obvious regrowth of curly hair that is often assocated with permanent ‘chemical’ straightening treatments which can sometimes give an un-natural look if the new hair (regrowth) is not re-straightened regularly as it grows out.
This fantastic new service is also suitable for use on highly bleached/coloured because it doesn’t contain any harsh chemicals and only adds the protein Keratin which is what 80% of your hair is made of. No damage GUARANTEED! in fact your hair looks and feels better (after the service) than it did before. For more information on this fabulous new service call us NOW! Aberfoyle Pk (08) 8270 2399 OR Morphett Vale (08) 8382 3719.
PERMANENT CHEMICAL HAIR STRAIGHTENING
This service is recommended for extremely curly, frizzy, afro type hair
This is just like a ‘perm’ but in reverse. We remove/straighten curl, not put curl in. The hair is permanently straightened. As your natural curly hair grows, the new growth will also have to be straightened to match your previously straightened mid-lengths and ends. This is done much like we would do a colour retouch application, e.g. we only treat the newly grown hair, so no damage is done to the rest of it by over processing. There are many levels of quality in the various brands of chemical straighteners on the market, so beware of cheap priced chemical services. It probably means they are using an inferior product. If you want your hair to remain shiny and healthy after this service, don’t compromise on quality. Many people would say, ‘YOU ONLY GET WHAT YOU PAY FOR’.
At Scamps we never compromise on quality, and only ever use what we consider to be the best professional hair straightening products available.
3. My hair is very flat on the top and my friend has had a ‘root perm’ to solve this same problem she also had on her hair. I’m not a fan of ‘perms’ so what is different about a root perm?
Firstly, don’t be afraid of the word “PERM’ it doesn’t have to mean old fashioned curly tops. Perm just means ‘permanent’. This means that if we do a chemical service, (perm or tint) the treated area won’t return to how it was before we did the service. It will stay that way until it all grows out or is cut off, e.g. it’s permanent.
A root perm is an excellent alternative for someone like you who doesn’t actually want curl, but just wants to fix a flat or difficult area. This is a specialised service using a unique gel, designed to only add body or some very soft curl at the roots. By treating the root area only, the rest of your hair still looks exactly the same, and no one would even guess you have had anything done.
BENEFITS: Flat spot gone, blow dry lasts longer, lots more body and easier to manage yourself between salon visits.
At Scamps Hair Studio we do offer this very specialised service to our clients, with fantastic results.
4. Call me old fashioned, but I still like the look of my old ‘wash and wear’ perm. My problem is when I do have to dry it using a blow dryer, the ends always end up looking fluffy. What can I do to stop that?
My best guess is that you have your dryer on a high speed and probably not using a diffuser when you are drying it. You will need to purchase a diffuser for your blow dryer which attaches to the dryer nozzle and directs the air (in small sections) exactly where you want it to go, instead of blasting it all over the place. You must also use a blow dry lotion which will protect your hair from heat damage and will also help to keep the ends looking a lot smoother. Never brush the hair when wet as this can cause damage. To avoid fluffy ends (for curly looks only) never brush the hair when it’s dry either, instead apply the recommended finishing product and then rake your fingers through the hair to break it up a bit, or simply use an ‘Afro’ comb.
At Scamps we stock diffusers and all the products you will need to avoid the unwanted fluffiness.
5. I have my hair permed regularly, but it always seems to go flat on the top and doesn’t last as long as it should. What can I do?
Unfortunately as your hair grows, the top area (that you see most of) can appear to have gone a bit flat and maybe you think your perm hasn’t lasted like it should.
It is usually because the new hair growing out is straight and will look different from the curled area. Average hair grows approx half a centimetre per month so check out how much new hair has actually grown out before you advise the salon that you are not satisfied.
As an aside, if you are using a conditioner not specifically designed for permed hair, it may be too heavy and will weigh the hair down making it look flat.
At Scamps Hair Studio we guarantee: If you are not absolutely delighted and we don’t deliver what we promise, we’ll do it again for FREE!
6. When I have my hair permed, why do they tell me not to wash it for 24 hours?
This is to ensure the curl won’t relax, and your perm will last the maximum time possible. Sorry, but to explain why clearly, I will have to give you a bit of hairdresser ‘techno speak’.
When a chemical service is done (perm or tint) the ‘bonds’ or structure of the hair, has to be softened and broken down. The ‘bonds’ normally take approx 24 hours to recover and get back to normal. If you shampoo before the bonds have hardened again, your perm/colour will not last as well. The curl may relax and the colour may wash out too quickly.
At Scamps when we do a perm service, all clients are given an “After Perm Care” information brochure to help you avoid any problems.
REMEMBER: It is important to have your permed hair regularly trimmed, because as it grows, it gets heavier and can weigh the hair down making it look flatter. You will be surprised how much your curl will bounce back after some bulk/weight is removed.
Our salons at Morphett Vale and Aberfoyle Park both stock a wide range of shampoos, condtioners and styling products especially designed for naturally curly hair and chemically permed/straightened hair, so ask your stylist for some FREE advice about the best products for you.
Hair condition, treatments and hair health
1. I get confused when I buy my shampoo and conditioner because of the vast array of choices and price differences. Which one should I buy?
Not having seen your hair it is very difficult to answer, because everybody has different needs according to their hair type and existing condition. But I will give you the best advice I can, sight unseen.
If your hair is coloured or permed we would recommend a product specifically designed for that, because they have different ingredients that are necessary to maintain softness and shine on chemically treated hair, so you may need more moisture rather than a high protein based product. If you bought a product with a high protein base (that may not be right for your hair) the hair can almost become drier and more brittle because of too much protein, so it is vital to get some good professional advice before you buy.
If your hair appears oily make sure you get a product specifically for that condition. By the way, NO ONE HAS OILY HAIR! You are just producing too much sebum (oil) on your scalp, and when you brush/comb it, the oil is distributed along the length of hair, making it appear oily. Beware of some products marketed for ‘oily hair’.
Some brands on the market just strip the scalp of all the natural oils, which seems a temporary fix, BUT, the skin/scalp is a funny thing. If the scalp has been ‘stripped’ of natural oil, it (the scalp) sends a message to your brain that says, ‘I’m dry, so for my scalp protection, pump out some more oil now’ and then the cycle starts all over again. These products are not unlike an astringent that you could use on oily skin. The only problem with lots of these so called ‘oily hair’ products is that not only do they strip the oil from the scalp, but they also strip it from the whole head. RESULT: Very dry, brittle ends, and you’re still stuck with the same oily scalp problem, that returns very quickly.
At Scamps Hair Studio we stock a Wella SP (System Professional) range of products especially designed for this problem, which works at gently easing the oily scalp issue without stripping all the natural goodness out of the other hair. The entire SP range is specifically designed for many common hair and scalp problems, so come and see us now for FREE hair care advice. You’re not alone!
If your hair is fine or flyaway, make sure you don’t buy a heavy conditioner that will weigh the hair down. You may not even need to condition as regularly. If you buy the right moisturising shampoo, sometimes it’s not necessary to condition every time you shampoo. Ask us about what’s just right for you.
If you have course hair, (it’s usually dry as well) you will need a heavy moisturising shampoo and conditioner to help keep it under control. We would also recommend a regular treatment/mask to keep it soft, shiny and more manageable.
At Scamps Hair Studio we guarantee to solve your product choice dilemma, and make your ‘crowning glory’ look and feel shiny and healthy, so call us now for FREE advice.
The difference in price is because of the varying quality of ingredients manufacturers put in their products and the concentration of the product. Highly concentrated products (usually thicker in consistency) usually need much less product to do the same (or better) job as the cheaper alternatives, so therefore it is generally more cost effective to buy a good quality more concentrated product, because you use less each time you shampoo or condition. This is why hairdressers don’t buy their products at supermarkets even though they may appear to be cheaper than some salon brands.
Our salons at Aberfoyle Park and Morphett Vale both stock a wide range of products incuding Wella, Tigi, PPS, and more, all at affordable prices. Compare the value!
2. I have my hair coloured, so should I have a treatment regularly?
As most chemical services can dry the hair a little, it is important to replace the moisture and protein content that may have been reduced by the use of hair colouring agents. We recommend all our colour clients have a treatment at least once a month to maintain good condition and a healthy shine. This can be done as an ‘in salon’ treatment or as a ‘do it yourself’ at home. By maximising your hair condition, your colour will last longer too.
Also for non-colouring clients, depending on the texture and condition of your hair, treatments/masks are excellent, particularly in the summer months when your hair is exposed to more UV rays from the sun, and salt water, etc. There are many of these treatments available for all hair types, so make sure you get the one that’s just right for you.
At Scamps Hair Studio our hairstylists only use Wella professional haircolour in semi permanent and permanent colour and are happy to offer no obligation, FREE advice to ensure your hair stays healthy and shiny.
3. I don’t use any chemicals on my hair but it still gets a bit dry, and sometimes looks dull. Why?
Our harsh climate, hard water, blow drying, swimming (salt or chlorine), etc can all add to the drying effect on your hair. It is important that the natural protein, moisture and oils, found in healthy hair be replaced if dryness is apparent. At Scamps we would suggest you occasionally have a treatment to maintain a healthy balance. There are many treatments available for different needs. You may need to repair heat or sun damaged hair with a concentrated protein-based product, or replace some lost moisture, and improve shine. There are several excellent salon products available that contain both moisture and protein, so ask your hairdresser what’s right for you.
Most women (including me) have unwanted products in their bathroom, so to avoid wasting money on the wrong products, ask us for some FREE advice.
PLEASE NOTE: Free advice is NOT available at the supermarket.
SPECIALISED CONDITIONING TREATMENTS
If you really want to spoil yourself, why not take advantage of one of our ‘in salon’ treatments. For the ultimate luxury, pamper yourself with a deep conditioning treatment using vitamin enriched cream and natural oils. This fabulous service includes a soothing shampoo, 15 minutes of relaxing, decadent and stimulating, head, neck, and shoulder massage, followed by a steamer/heat process for 10 minutes. You won’t believe how great your hair looks and feels after this service and it’s an experience you won’t forget in a hurry.
PS – If you can’t justify spending extra money on this fabulous ultimate pampering treatment service (that we girls all deserve now and then) you could try asking your partner to spoil you and give you one at home for free. GOOD LUCK WITH THAT! Even though I own my own salon I don’t get to indulge myself very often and I have to tell you, there is no way my husband has ever given me a head massage, so if your partner does it for you, hang onto them because they’re obviously a ‘gem’
At Scamps our ‘in salon’ treatments range from only $7.00 for the fabulous ‘Moroccan Oil’ up to $28.00 for the ultimate bliss.
Our hairdressing salons at Morphett Vale and Aberfoyle Park stock the fabulous NEW ‘Morrocan Oil’ leave-in treatment and you won’t believe the AMAZING SHINE and SILKY FEEL of your hair after just one treatment.
Because we know you’ll love the results, when you purchase the ‘magic oil’ to take home we’ll take the cost of the in-salon treatment off the price. WHAT A BARGAIN! The ‘Moroccan OIl’ company have also released a fabulous Shampoo, Conditioner and Mask, to go with their ‘Magic Oil’.
If you want HEALTHY, SHINY, GLOSSY HAIR just like the movie stars, ASK US HOW?
Hairdressing and general hair care topics
1. Sometimes I suffer from bald patches on my head and it’s very embarrassing. What is it, and what can I do?
Firstly stay calm, (stress can make it worse) it’s non life threatening, and your family and friends can’t catch it, and that’s good news! Sadly that won’t make you feel any better about how it makes you look and feel, but there is treatment available for you.
This condition is called ‘Alopecia Areata’ which virtually means, baldness in patches and spots. It is generally considered to be hereditary and often related to an autoimmune disorder, but additional stress can also contribute to this condition. Happily for 90% of sufferers (even if left untreated) the hair will grow back in approximately 12 months. This condition is sometimes treated with steroids.
We would definitely recommend consulting your doctor for treatment in the first instance. This particular hair loss condition is also often treated by hair and scalp specialists known as ‘trichologists’. In the past we have referred many clients to Dr. David Salinger at Glenelg. For more information visit the web site www.trichology.edu.au/ds, or phone him for an appointment on 8296 4098. (No medical referral is required)
You can find him and other qualified trichologists in the Yellow Pages. We do not suggest you ignore this problem as it may worsen if left untreated.
At Scamps Hair Studio we are happy to do an initial consultation for you, FREE of charge.
2. I recently had a baby and now I seem to be losing more hair than usual every day. Is this normal?
After childbirth the hormones in our bodies are often out of kilter. This can result in a higher loss of hair (natural hair fall) than you had previously noticed.
Average hair shedding per day is approx 50-100 hairs. As your body adjusts to the massive changes that have occurred, the increased loss should abate and return to the usual amount of loss you experienced prior to your pregnancy. If the increased loss persists (after 12 months) you may be wise to consult your doctor or a qualified trichologist. During, and after pregnancy, we girls have to endure all sorts of changes to our body, hair, skin, nails etc, but don’t worry too much, everything will eventually return to normal.
At Scamps Hair Studio we can recommend qualified professionals who can help you.
3. I am sick and tired of my children coming home from school with head lice. What can I do to prevent this?
There are some very good products on the market that assist in the prevention of head lice, but unfortunately at some time in their lives most kids will inevitably get a dose of the ‘little devils’. It is usually more prevalent when they are at primary school, because when they’re younger they seem to have closer contact with their friends during play time. Head lice cannot fly or jump from one head to another. They need direct ‘head to head’ contact to infest another person.
More often that not, if the lice return in the short term, it is usually because they have not been completely eradicated with the first treatment. Eggs take 6-7 days to hatch, so it is vital that you repeat the treatment in 6-7 days time. Also make sure you wash their pillow cases in hot water or tumble dry them on hot. By the way, you can usually judge how long the lice have been there by how far down the length of the hair the eggs are visible, because they are usually laid very close to the scalp, where it’s nice and warm.
OPTION 1 (If infestation is not too great)
The most cost effective way to remove head lice is with conditioner and a very fine toothed ‘lice comb’. The conditioner (preferably a fairly thick one) should be liberally applied starting at the scalp area at the nape and work it all the way through the whole head (roots to tips). This works because the conditioner stuns the lice a bit (so you don’t have to chase them) and makes the hair slippery so their claws can’t grip the hair as well and that gives you enough time to remove the lice and their eggs. Comb all the conditioner out onto a white paper towel so you can see what is being removed. Repeat this process every couple of days until no lice or eggs are visible on the paper towel.
OPTION 2 (Heavier or repeated infestation)
If your first efforts to remove the ‘little devils’ have been frustrated, then it’s time to bring in the big guns!
You will need to purchase a specific product to kill the lice and remove the eggs. A lot of these products contain harsh chemicals which some parents may find unacceptable for use on their children.
Our hairdressing salons at Morphett Vale and Aberfoyle Park both stock two excellent brands of MILD head lice products. Eco for Kids, and PPS. AND THE GOOD NEWS IS, we have ‘THE BOMB’. (Eco approved, and Australian made and owned).
In the ‘Eco for Kids’ range, (all natural and made from pure organic indigenous Australian oils) they have ‘the bomb’ which is specifically made to kill the lice, and by using the special ‘lice’ comb you can remove them and their eggs. Again we recommend retreating the hair in 6-7 days.
NO chemicals, NO sulphates, NO parabens, NO silicone, No artificial preservatives, NO artificial colours and NO synthetics.
Eco for Kids also has a daily leave-in conditioner, designed to assist in the prevention of head lice.
PLEASE NOTE: ‘Eco for Kids’ is not just for kids.
For the discerning consumer who wants only guaranteed natural organic shampoos and conditioners, Eco for Kids has other shampoos and conditioners (not just for lice problems) that can be used by adults as well as children. Go Green Now!
4. My girls go to swimming lessons regularly and now they look like the ‘Jolly Green Giants’ with their weird green hair. Why is this happening, and how can I get rid of it?
Most public swimming pools really UP the dose of chlorine to ensure no bacteria/bugs, etc can negatively affect their customers, and this is what turns the hair that lovely shade of pale green. Commercial pool owners are also legally required to maintain a higher safety chlorine level than would be needed/required at a private pool. I am assuming that the girls have light coloured hair because the ‘greening’ affect is usually more noticeable in blondes.
Firstly, prevention is better than cure, so make sure in future they wear a cap (whether they like it or not).
Secondly, apply some conditioner to the ends of the hair that may escape from under the cap and will still soak up that chlorinated water.
If they absolutely protest about the not so pretty cap, you could try to prevent future greening by applying a heavy conditioner/treatment to all the hair and then tying it up prior to swimming. The conditioner will act as a barrier to prevent too much penetration. It is also vital that you shampoo their hair immediately after swimming. A good deep cleansing (clarifying) shampoo should do the trick in future.
TO REMOVE EXISTING (MINOR) GREEN COLOUR
Firstly shampoo using a paste mixture of a good quality deep cleansing (clarifying) shampoo and bicarb soda. Apply thoroughly to all the hair and massage/rub well for a few minutes into the green areas. Leave for 5 minutes, rinse out and then repeat the process. Condition as normal. If green is still visible you have two more options after the initial shampooing is finished.
OPTION 1 (Mum’s old fashioned remedy)
After the paste mixture shampoo process, apply tomato sauce, (YES, I do mean regular tomato sauce, and home brand will do) to all of the remaining green areas and rub well in. Keep massaging the sauce into the ends until it reduces the green look. It usually works because the colour red, (found in good old fashioned tomato sauce) counteracts/neutralises the colour green. Unfortunately if the green is still visible you have to go to plan B.
OPTION 2 (Plan B)
Use the initial paste shampoo technique (to remove excess green) and then shampoo again using a RED coloured shampoo. (Remember red counteracts green). Really work the shampoo through the green areas of hair for two or three minutes, then leave it in the hair for 5-10 minutes, repeat if necessary.
Condition using a leave-in conditioner. You can find out more about coloured shampoos in our FAQ Colour section. If all this fails because the green is too strong, or has been there too long, you may need to have a semi-permanent toner colour done at the salon.
At Scamps Hair Studio we are happy to assist in ‘Green’ removal
5. I suffer a lot of embarrassment from dandruff flakes showing on my clothes. I have tried several dandruff shampoos but it always comes back. What else can I do?
Firstly let me say that you may not really have dandruff. Dandruff is a pale lemon/yellowy colour and most people actually suffer from a dry flaky scalp condition commonly known as scurf, which has small white flakes. Sometimes if you use a specific dandruff product (which can sometimes strip the natural oils and dry the scalp out) it can often make the problem worse, not better. Consult your stylist to ascertain which condition you really have before treating the problem again. If it is simply a dry flaky scalp I recommend you buy a good bristle brush and brush your hair/scalp regularly to remove the excess flakes before shampooing with the correct shampoo. The skin on your scalp is just like the skin on your body, in as much as the dry dead skin cells need to be removed and this can be achieved with regular ‘on scalp’ brushing. After a few good regular brushings you will notice a marked improvement. If however, you do have true dandruff then seek professional advice as to the appropriate mild dandruff product (that actually works) which is just right for you.
At Scamps we stock the SP specialty range of products which has several shampoos and treatments that will solve both conditions.
6. I am about to undergo chemotherapy and I have been told I will probably start to lose my hair very soon. Is there anything I can do to prevent this?
It is very sad that you are about to experience this extreme life-saving treatment, but unfortunately your crowning glory will (in most cases) have to pay the ultimate price, and no, there is nothing you can do to prevent it and the only good thing about that is, IT WILL GROW BACK!
After your course of chemo is finished, the follicles (the hair root) will automatically start to regenerate new growth. There is an excellent product called ‘Nioxin’ that will help to promote a more rapid recovery of healthy hair growth. It is generally used to assist in preventing hair loss, but works really well to promote new growth too.
We wish you well with your treatment.
A TRUE STORY YOU OR A FRIEND MIGHT RELATE TO
I thought I would share some more info re this all too common problem facing more and more of us these days. I have a really good girlfriend who was undergoing chemo a few years ago, and she was particularly distressed to wake up and see lots of hair on her pillow each morning. To overcome this very traumatic daily occurrence she ‘bit the bullet’ and asked me to clipper it all off, in one hit. It was important to her to not have to look at clumps of her lost hair every day, (because it just reminded her of what lay ahead) and she said, by clippering it all off herself, she would have control over at least one thing that was happening to her.
Then off we went wig shopping. Three places that provide a reasonable choice of styles and prices are ‘Hairific’ Hair and Wig consultants, located in the Royal Adelaide Hospital, (they will also cut your new crowning glory to suit you), ‘Arturo Taverna’ salon at Torrensville and ‘Bonnie Wigs’ in the Adelaide Arcade. I have to add we did have a bit of a laugh (sometimes if you don’t laugh you might just cry, instead) at the ‘trying on stage’ of the wigs, because lots of them looked like a tea cosy was perched on my friend’s newly bald head. But eventually we succeeded in getting something suitable, but we were still a bit disappointed at the affordable variety on offer.
If you, or a loved one, have to undergo treatment which results in hair loss, we hope you find this information helpful.
If you do suffer hair loss and you’re not into the whole wig thing and would rather adopt the turban/head scarf approach, then don’t be too disappointed at the shortage of (attractive) choices available locally. At the time we found it to be sadly lacking in Adelaide. My friend commented, tongue in cheek, ‘I wouldn’t be caught dead in that ugly thing’.
BUT we did find a fantastic web site in the USA, www.headcovers.com and they have all sorts of reasonably priced, cute, funky, modern head gear (and wigs) that may help to brighten up your day, so if you can’t source anything you like locally, have a look there.
If you have any problems/questions that your regular hairdresser can’t solve/answer, or, that aren’t aready addressed on our web site, please send us an email at firstname.lastname@example.org and we’ll do our best to help you.